Dear experts

pls help how to recover a dead Z550 by SEtool3-box?

Someone else in this country tried to unlock this Z550 and dead.

i just plug phone and hit 'unlock/repair' and i have this result for your information:

//start of result

GUI v0.91380038/UNI
Card serial:xxxxxxxx
Loaded 51 flash descriptors
Open COM port OK
ChipID:8040,EMP protocol:0301
PHONE IS RED RETAIL PRODUCT
FLASH CID detected:49
Speed:921600
Loader:060305 1000 104_DB2010_FLASHLOADER_P5G_CXC1326738
OTP LOCKED:1 CID:49 PAF:1 IMEI:35212401236154 CERT:RED

REMOVE BATTERY FROM PHONE, THEN INSERT IT BACK
THEN PRESS 'TESTPOINT OK'

Open COM port OK
ChipID:8040,EMP protocol:0301
PHONE IS RED RETAIL PRODUCT
FLASH CID detected:49
Speed:921600
Trying to launch embedded bootloader...
Embedded flashloader:
COMPACTPRODUCTION_CRIPPLED_LOADER_SETOOL2
Flash ID check:2019
Flash props sent ok
FOUND: R6BA033_CXC1250583_GENERIC_ML
Restore from:R6BA033_CXC1250583_GENERIC_ML
can't open file "rest\R6BA033_CXC1250583_GENERIC_ML"
Setting up gdfs...
Clearing total time...
Writing simlocks...
Signing...
control keys complete.
full sig complete.
Unlock Done
Elapsed:55 secs.
Will backup GDFS now.
Open COM port OK
Abort all operations.
Elapsed:11 secs.

//end of unlocking result

//start of flashing attempt result

GUI v0.91380038/UNI
Card serial:xxxxxxxx
Loaded 51 flash descriptors
Open COM port OK
ChipID:8040,EMP protocol:0301
PHONE IS RED RETAIL PRODUCT
FLASH CID detected:49
Speed:921600
Loader:060305 1000 104_DB2010_FLASHLOADER_P5G_CXC1326738
OTP LOCKED:1 CID:49 PAF:1 IMEI:35212401236154 CERT:RED

REMOVE BATTERY FROM PHONE, THEN INSERT IT BACK
THEN PRESS 'TESTPOINT OK'

Open COM port OK
ChipID:8040,EMP protocol:0301
PHONE IS RED RETAIL PRODUCT
FLASH CID detected:49
Speed:921600
Trying to launch embedded bootloader...
embedded bootloader not responds !
Elapsed:36 secs.

//end of flashing attempt result


help pls. how many files to add to flash. i just use 1 file with 'complete phone' option ticked.

hear from u soon.

can't open file "rest\R6BA033_CXC1250583_GENERIC_ML"


you dont have rest files in your folder, download at support site rest.rar

then extract to your GUI v0.913800xx, latest version is v0.91380041

the rest folder is empty, you need download yourself

@UFS-3â

Thanks mate i able to flash it, it is on but ringtone folder is empty, so no ringtone, can u tell me what file i suppose to add to, when flashing?

pls help, i need ringtones for the phone.

hear from u soon.

i use w550
r4cb020_china_main.ssw.cry
r4cb020_fs_chinese.ssw.cry

remember before flash tick "complete phone", "unlock after flash"