Hi! My name is Krystian ;)

I have a few problems with my mt-box:
1. After flash i cant set factory defaults, its Fail (all ok, but User Area.. Fail), is it another way to set factory default, or i do something wrong? Maybe i can manualy erase user area?
2. My phone imei: ????????????????, i dont have rpl file, uem is ok. How i can repair this imei? I have mt-box nokia. Its N3650.
3. What I must have to use phoenix. I have installed FlashDrv, Phoenix, MTB_NK, i all do like in the guide, but phoenix cant find my phone, there is connection. I set my phone by mt-box, must have different cable?
4. I read about transform cable if ive " Phone is not responding..", how i can do this?

Thank you, and sory for my english ;)