We are having problem with internet connection since teusday and we unable to acces to our mail server and database due to international link is down.

The Star Online (http://www.thestar.com.my/news/story.asp?file=/2006/12/28/nation/16426778&sec=nation&focus=1)


Quake shakes up the Net

By H. AMIR KHALID
amirk@thestar.com.my


KUALA LUMPUR: No Gmail, no Yahoo!, no blogs.

Malaysian Internet users woke up yesterday morning to a crawl on the so-called information superhighway that would have rivalled KL’s infamous traffic jams.

Local access to Internet services and websites hosted overseas came to a practical standstill after international links were disrupted by the earthquake that struck southern Taiwan on Tuesday night.

The earthquake damaged submarine cables that form part of the region-wide Asia Pacific Cable Network 2 (APCN 2), disrupting voice and Internet communications over much of Asia.

APCN 2 is a 19,000km-long fibre-optic cable network linking Japan, South Korea, China, Malaysia, Singapore, the United States, Europe and Australia.

The network has been up since October 2002 and is jointly operated by 26 Asian telecommunications carriers, including TM Bhd.

The damaged links are between Shantou (China) and Tanshui (Taiwan), and, Lantau (Hong Kong) and Chongming (China).

Internet service provider (ISP) Jaring said the disruption started at 3.45am yesterday, and warned users to expect congestion to and from overseas websites during peak hours.

TM Net said in a statement the disruption caused outages to several of its international transit and peering links.

The ISP said Malaysian Internet users would experience “some delay” in accessing content and websites hosted overseas, especially in the United States, Japan, China, Taiwan, South Korea and Europe.

Action is being taken to reduce traffic congestion by diverting traffic through backup links, it added.

TM Net made no estimate of how long it would take to restore normal access but wire reports, quoting other service providers in the region, said repairs to the damaged cables could take several weeks.

ISPs in several Asian countries also reported slow Internet traffic. Some regional telephony services have also been affected.

Most of the affected carriers said they were arranging al-ternative routes for their data, Internet and voice-call traffic.

Meanwhile, TM Net customers can call its Customer Interaction Centre at 1-300-88-9515 anytime, or 1-300-88-1515 between 8am and midnight, or e-mail custcare@tm.net.my.

There are an estimated 11 million Internet users in the country.


We are sorry for the problem, please accept our applogies.


NOTE: PLEASE USE OUR SUPPORT TICKET INSTEAD OF SEND EMAIL TO US FOR THIS FEW WEEKS
if you have any pending order/shipment kindly use our suport ticket at http://ticket.ipmart.com

http://www.bloomberg.com/apps/news?pid=20601087&sid=aFQUj_CM458c&refer=home




Asian Internet, Phone Services Hit by Taiwan Quakes (Update2)

By Tim Culpan and Andrea Tan

Dec. 27 (Bloomberg) -- Internet and telephone services across Asia were disrupted, hampering financial transactions, after earthquakes near Taiwan damaged undersea cables.

``The repairs could take two to three weeks,'' said Leng Tai-feng, president of Chunghwa Telecom Co.'s international business. The Taipei-based company, Taiwan's largest phone operator, said two of its undersea cables were cut.

A series of earthquakes, including a magnitude 7.1 tremor, struck Taiwan last night and today, killing at least two people and cutting power supplies. HSBC Holdings Plc said its online banking services were down, while Chunghwa said almost no calls could be made to Southeast Asia, causing disruption to companies including First State Investments in Singapore.

``I can't trade if I don't know the prices,'' said David Leong, who heads the Singapore trading desk at First State, which manages $15 billion in equities in Asia and emerging markets. ``I've put in limit orders to try to minimize the damage, but even then you need to have the basic information.''

Chunghwa said voice calls to the U.S. are down to 40 percent of normal capacity, while calls to China are down to 10 percent, and 11 percent for Japan. Hong Kong's PCCW Ltd. said it only had 50 percent of its telephone capacity in the region and Singapore Telecommunications Ltd., Southeast Asia's largest phone company, reported Internet traffic was hindered.

HSBC spokeswoman Vinh Tran in Hong Kong said there was no access for its online banking service in Taiwan, Hong Kong and China. Both the city's stock exchange and Securities and Futures Commission said operations were normal.

Cable Operators

Damaged cables include the APCN2 cable and Sea-Me-We3 cables, Chunghwa's Leng said. Eight STM-1 cables from Okinawa off Japan and 4 STM-1 cables to Shanghai are acting as backup, Chunghwa said in a statement. The company may also use the ST-1 satellite.

Singapore Telecom, France Telecom SA and Pakistan Telecommunication Co. are among companies that own the Sea-Me-We3 cables linking Europe to Asia. Operators in the APCN2 cable network that connects Japan, Korea, China, Taiwan, Hong Kong, Philippines, Malaysia and Singapore include China Unicom Ltd., StarHub Ltd., Telekom Malaysia Bhd. and Telstra Corp.

``It's not just Taiwan that will be impacted,'' said John Hibbard, a former executive at Telstra's global wholesale network business and now runs a consultancy business. ``Submarine cables running off the Taiwanese coast connect Japan with the Philippines and Hong Kong so the earthquakes may disrupt corporate communications across the region.''

Lag Time

Asia had the slowest Web connection with response time at 619 milliseconds, or triple the average 200 milliseconds, according to the latest figures from Internet Traffic Report's site, which monitors the flow of global Internet data.

``We are experiencing problems in overseas markets like Taiwan. We can't get in touch with Japan,'' said Andrew Clarke, a sales trader at SG Securities Hong Kong Ltd. ``We've had other brokers come to us to give us orders because they can't do it. We're basically using mobile phones to place orders.''

Tokyo-based KDDI Corp. said it's re-routing phone calls to go through the U.S. and Europe. Repairing the cables can typically take several weeks to two months, KDDI's spokesman Haruhiko Maede said.

Some Asian fixed-line lines were disrupted by the quakes, said Akira Yamanaka, who oversees the telecommunications industry at the Ministry of Internal Affairs and Communications.

Korea, China

Overseas connections at Korea's Foreign Ministry and corporate clients were affected, said Kim Cheol Kee, a spokesman for Seongnam-based KT Corp., South Korea's largest provider of fixed-line services.

Internet users of China Netcom Group Corp. (Hong Kong) Ltd., the smaller of China's two fixed-line operators, have difficulty accessing overseas Web sites, Xu Song, a company spokeswoman, said by telephone from Beijing. Connections to local Internet sites aren't affected, she said.

The main quake, classified as ``major,'' struck at 8:26 p.m. local time yesterday, 10 kilometers (6 miles) under the seabed, the U.S. Geological Survey said on its Web site.

The tremors came on the second anniversary of the 2004 Asian tsunami, when a magnitude 9.1 earthquake off Sumatra unleashed waves that destroyed coastal villages from Indonesia to Sri Lanka, killing more than 220,000 people.

To contact the reporters on this story: Tim Culpan in Taipei at tculpan1@bloomberg.net ; Andrea Tan in Singapore at atan17@bloomberg.net
Last Updated: December 27, 2006 02:46 EST

updates..

http://www.bloomberg.com/apps/news?pid=20601080&sid=a61KVkFVZy2g&refer=asia

The Star 03-01-2007


http://www.thestar.com.my/news/story.asp?file=/2007/1/3/nation/16466297&sec=nation

Limit use of the Internet, advises MCMC

Wednesday January 3, 2007

By H. AMIR KHALID

PETALING JAYA: Exercise discipline when using the Internet, in view of the limited bandwidth available.

The Malaysian Communications and Multimedia Commission (MCMC) gave this advice to corporate Internet users as Malaysians get back to work today after the long weekend.

It will be at least another two weeks before the undersea fibre-optic cables – damaged in last week’s earthquake off southern Taiwan – are repaired and normal Internet service restored.

In the meantime, said the MCMC, non-vital communications should be limited or not allowed at all.

“Check only office mail and do not open a browser to surf the Internet unless you have to,” advised MCMC head of communications Adelina Iskandar.

Users might also want to consider cutting back on using Skype and other Voice-over-Internet protocol (VoIP) applications.

VoIP is a popular and inexpensive Internet-based substitute to conventional telephone calls.

The use of chat and instant messaging applications should also be disallowed or restricted at the office, said Adelina.

She added that the Internet access problem had exposed a need for the corporate entities to exercise continuity in planning and also address the loss of performance of communications infrastructure.

It's kinda hard especially here in ILOILO... thanx for the info. well appreciated!

thanks u'r info

Hello All here.. thanks for info... smile forever Conte

Please dont bump old topics... Check thread posting date..

LocKed !!