hashte
6th June 2009, 20:33
Hello people!
I have a big problem with a Windows CE 5.0 - based MyGuide 4200 PNA. Some 2 days ago I was just copying some files via ActiveSync on it when, suddenly, the screen (of the 4200) turned white. The transfer freezed. I switched the PNA off and again on (with the switch at the backside, not with the usual stand-by button) and the screen was still white + the Windows on my computer was saying in a bubble "USB device not recognized". Furthermore, after some seconds after turning on the device I get some vertical, thin colored stripes on the screen. If I tap on the screen, I hear the tapping sounds, so the device seems to work at its heart.
I tried all the possible ways to (hard)reset the device, but none of them worked. The device has no reset button (like one of those where you have to use a pin or needle to reset it). It may be a problem with something corrupted on the device, including the video driver. I also mention that the battery was low when I was doing the transfer, and maybe went totally empty when all happened.
It seems that MyGuide company doesn't exist anymore, also the support telephone number here in Holland is not existing anymore.
About my problem, I found only this on their old support site: [Only registered and activated users can see links]
1) Does anybody know how to hard-reset the device (besides using the on-off switch at the back)?
2) Is it possible to reinstall Windows CE on my PNA?
Thank you! I hope that somebody can help me here.
I have a big problem with a Windows CE 5.0 - based MyGuide 4200 PNA. Some 2 days ago I was just copying some files via ActiveSync on it when, suddenly, the screen (of the 4200) turned white. The transfer freezed. I switched the PNA off and again on (with the switch at the backside, not with the usual stand-by button) and the screen was still white + the Windows on my computer was saying in a bubble "USB device not recognized". Furthermore, after some seconds after turning on the device I get some vertical, thin colored stripes on the screen. If I tap on the screen, I hear the tapping sounds, so the device seems to work at its heart.
I tried all the possible ways to (hard)reset the device, but none of them worked. The device has no reset button (like one of those where you have to use a pin or needle to reset it). It may be a problem with something corrupted on the device, including the video driver. I also mention that the battery was low when I was doing the transfer, and maybe went totally empty when all happened.
It seems that MyGuide company doesn't exist anymore, also the support telephone number here in Holland is not existing anymore.
About my problem, I found only this on their old support site: [Only registered and activated users can see links]
1) Does anybody know how to hard-reset the device (besides using the on-off switch at the back)?
2) Is it possible to reinstall Windows CE on my PNA?
Thank you! I hope that somebody can help me here.