Upgrade log:
---------- HWK upgrade started:08:01:54 p.m. ----------
-- Target Id : 62 CF 1 7
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.6 (c) SarasSoft 2005.
-- UFSx S/N : XXXXX
-- Features : 00000001
-- UFSx Vendor: N-BOX
-- HWK ID : A1.02-TEST-XXXXXXXXXXX
-- HWK Status : 1, DL: 0
----------
Locating HWK Upgrade server...
HWK Upgrade server found!
Preparing connection to server...
Connecting to HWKUpgrade server...
Server connection successfully established.
Authenticating on server...
Authentication stage error: Server reported error:Account for this HWK module does not exist on server. Please contact your reseller!

I bought this HWK from Ipmart.com ... I opened a ticket on the support forum .. I need for them to add my HID to the UFSsHWK database. I still have not gotten a response.

Is there another way for my HWK to be added to the UFSxHWK database??

Please help I paid good money for this device