hi i have been paid fees to activation of sonork more then 2 months but still i dint have my account activated i have sent many mails there but no reply

anybody here can help me please here is my details of payments


Payment Details
Transaction ID: 4DM52037AY9339502
Item Price: $19.95 USD
Total: $19.95 USD
Order Description: Sonork ASP
Item/Product Number: Basic
The following options were included with this payment: Sonork ID: 101710
Buyer: mobile accesories




and here is screen short of payment details